Shipping policy

Last Updated: 2025

Thank you for shopping with The Perfect Fit Co! We are committed to delivering your order safely and on time. Please read our Shipping Policy carefully to understand how we process and deliver your orders across India.

1. Order Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working business day.

Once your order has been processed and dispatched, you will receive a shipping confirmation via SMS and/or email containing your tracking details and courier partner information.

Please Note: Order processing may occasionally take longer during peak seasons, festive periods, or sale events. We appreciate your patience in such cases.

2. Shipping Timelines

We deliver across India through trusted courier partners. Estimated delivery timelines after dispatch are as follows:

Location Estimated Delivery Time
Metro Cities (Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata, Pune) 3 – 5 Business Days
Tier 2 & Tier 3 Cities 5 – 7 Business Days
Remote / Rural Areas 7 – 10 Business Days

Please Note: These are estimated timelines and may vary due to courier delays, weather conditions, local holidays, or other factors beyond our control. The Perfect Fit Co is not liable for delays caused by third-party courier partners.

3. Shipping Charges

Order Value Shipping Charge
Orders above ₹999 FREE Shipping
Orders below ₹999 ₹60 – ₹80 (based on location)

Shipping charges (if applicable) will be clearly displayed at the checkout page before payment.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) at select pin codes across India. COD availability will be shown at the checkout stage based on your delivery pin code. An additional COD handling fee of ₹30 – ₹50 may apply on COD orders.

Important: Please ensure someone is available at the delivery address to accept and make payment for the COD order. Failed COD deliveries due to unavailability may result in the order being returned to us.

5. Order Tracking

Once your order has been shipped, you will receive a tracking ID and courier partner details via SMS and/or email. You can use this tracking ID on the courier partner's website or app to track your order in real time.

You can also track your order directly through our website: 👉 www.theperfectfitco.in/track-order

If you face any issue tracking your order, please contact our support team.

6. Shipping Address

Please ensure that your shipping address — including house/flat number, street name, landmark, city, state, and PIN code — is entered accurately and completely at the time of checkout.

The Perfect Fit Co is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer. Additional charges for re-shipping due to address errors may be borne by the customer.

7. Undelivered or Returned-to-Origin (RTO) Orders

In cases where delivery is unsuccessful due to:

  • Incorrect or incomplete address
  • Customer unavailability at the time of delivery (after multiple attempts)
  • Refusal to accept the package

The order will be returned to our warehouse (RTO). In such cases:

  • Prepaid Orders: A re-shipping charge will apply if you request a re-delivery. Alternatively, a refund will be processed after deducting the original shipping cost.
  • COD Orders: RTO orders will not be eligible for a refund. Re-shipping charges will apply for re-delivery.

8. Damaged or Incorrect Orders

In the unlikely event that you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Your Order ID
  • Clear photographs of the damaged/incorrect item and the packaging

We will investigate and resolve the issue promptly through a replacement, exchange, or refund as per our Return and Exchange Policy.

9. Bulk or Wholesale Orders

For bulk orders (10 pieces or more), shipping timelines and charges may differ. Please contact us directly for bulk order inquiries:

10. Contact Us

For any shipping-related queries, feel free to reach out to us:

The Perfect Fit Co reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective upon posting on the website.